Refund Terms

We will refund the total payment amount received by Paypal, if your ship doesn’t get to dock at the Port, for any natural/mother nature reason or mechanical failure or if your tested Covid-19 positive, please send us a test result as proof.

If the ship docks successfully at the Port and you choose to remain inside the Port, our guides will wait one hour after the tour departure time to accommodate our guests. But if after one hour the guest is a no-show, there will be no refund.